CyberInitiation
Services/AI Automation
Add-on · AI Automation

AI agents that
work while you sleep.

Recover abandoned carts, answer support tickets, and close sales — 24/7, in 12+ languages, without hiring a single person. Layered on top of your headless storefront.

Guardrailed actions6-week rolloutTrained on your brand
Recovery ROI
Instant

What's your recovery upside?

Enter your abandoned cart value. See how much AI can recover for you.

e.g. ₹5L = 500000
70%
Of carts recovered
<2s
Avg response time
24/7
Coverage, no humans
80%+
Support tickets auto-resolved
01The Agents

Four AI agents. One unified system.

Each agent handles a specific job. Together they replace a 10-person team.

AI WhatsApp Agent

Your best salesperson, always awake

Autonomous WhatsApp agent that handles orders, FAQs, cart recovery nudges, and upsell conversations — at any volume, in any language.

  • Handles 1,000+ chats/day
  • Learns your brand voice
  • Full Shopify order history access
  • Human handoff when needed

AI Voice Agent

Human-sounding calls, 24/7

Inbound and outbound voice agent that handles support calls, order tracking, returns, and proactive retention calls — no call center required.

  • Sub-1s voice latency
  • Natural voice + tone
  • CRM + Shopify integration
  • Multilingual (12+ languages)

Cart Recovery

Turn abandonment into revenue

Autonomous recovery sequences across WhatsApp, SMS, and email. Timed nudges based on actual user behaviour, not rigid drip campaigns.

  • Behaviour-triggered timing
  • Personalised incentives
  • A/B tested messaging
  • Average +22% recovery rate

Support Autopilot

Resolve 80%+ without humans

Trained on your full catalogue, policies, and past tickets. Handles order status, returns, sizing, and product questions instantly.

  • Trained on your data
  • Multi-channel (chat, email, DM)
  • Escalation logic
  • CSAT tracking built in
02The Stack

How the AI system works.

Five layers. Every layer chosen for reliability, privacy, and speed.

Interface

WhatsApp · Voice · Chat · Email

Wherever your customers are — AI agents meet them there.

Intelligence

LLM + Business Rules

Frontier models (GPT-4 / Claude) with your brand voice and guardrails baked in.

Context

Vector Search + Product Graph

Semantic understanding of your entire catalogue, policies, and past conversations.

Actions

Shopify + CRM + Zapier

Real actions — create orders, issue refunds, update CRM, trigger email flows.

Oversight

Human Handoff + Analytics

Escalation to your team when needed. Full analytics on every conversation.

03The Rollout

Six weeks. Your team barely lifts a finger.

We handle the ingestion, training, and tuning. You review, approve, and watch it work.

Week 1
01

Brand & Data Ingestion

We ingest your product catalogue, policies, past tickets, and brand voice guidelines. The AI learns your business in days, not months.

Catalogue syncPolicy ingestionVoice trainingTicket history
Week 2
02

Agent Configuration

We build the flows: which channels, what actions, when to escalate. Every conversation path is mapped and tested before launch.

Flow designAction mappingEscalation rulesQA testing
Week 3
03

Pilot Launch

We go live on a subset of traffic. Real customers, real conversations. We monitor every interaction and tune in real time.

Live pilotReal-time tuningDaily reportsRapid iteration
Week 4
04

Full Rollout

Pilot expands to all traffic. Cart recovery, support, and upsell agents go live. Your team shifts from answering tickets to reviewing AI output.

Full rolloutCart recovery liveSupport liveHandoff training
Week 5–6
05

Optimisation & Handoff

We fine-tune on real conversation data, then train your team to manage and extend the system. Full documentation handed over.

Performance tuningTeam trainingDocumentation30-day support
04The Scope

Exactly what we build. Exactly what we don't.

What's included

  • All channels (WhatsApp, voice, chat, email)
  • Full catalogue + policy ingestion
  • Brand voice training
  • Shopify + CRM integration
  • Cart recovery sequences
  • Support autopilot setup
  • Upsell + cross-sell logic
  • Human escalation paths
  • A/B tested messaging
  • Analytics dashboard
  • Team training + docs
  • 90-day post-launch support

What's not included

  • Platform subscription costs (WhatsApp Business, etc.)
  • Custom LLM fine-tuning
  • Phone number provisioning
  • Content or copy writing
  • Ongoing retainer (available separately)
  • Third-party CRM licences

Need any of these? We'll scope them as an add-on — quoted transparently.

The AI Guarantee

First-month recovery pays for the build, or we refund the difference.

We measure everything. If the AI doesn't recover at least its own build cost in month one, we write you a check for the gap. That's how confident we are.

05The Proof

Real stores. Real AI results.

Beauty

Luminos Skincare

“The AI WhatsApp agent recovered ₹85 lakhs in abandoned carts in month one. It pays for itself 20× over. Best hire we never made.”

₹85L
Recovered / month
70%
Cart Recovery
4.9★
CSAT Score
PM
Priya Mehta
CEO
D2C Apparel

Veloce Fashion

“Our support tickets dropped 80% in the first month. The AI handles sizing questions better than our human team did.”

-80%
Support Tickets
<2s
Response Time
24/7
Coverage
RK
Rohan Kapoor
Founder
Electronics

Nexvault Electronics

“The voice agent books more demos than our SDR team. It never sleeps, never gets sick, and never asks for a raise.”

+142%
Demos Booked
0
Missed Calls
12
Languages
AS
Arjun Shah
Co-Founder
06The Questions

Everything you might ask before trusting AI with your brand.

No. We train on your actual brand voice, past customer conversations, and tone guidelines. The output reads like a well-trained member of your team — not a generic chatbot. Most customers never realise they're talking to AI.
Only available to existing clients

Ready to hire an
AI team that never sleeps?

AI Automation is offered exclusively to clients we've already worked with. If you're new, start with a free audit and we'll map the path from there.

Refund guarantee·12+ languages·Full data ownership